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Walk-In Low-Acuity Patients See Waiting Times Decrease at Riddle Hospital

People lounge in recliners, watching big-screen televisions, reading magazines or sipping tea. Some people visit with a relative or friend, sitting with them in what could be any living room across the U.S. While this scene of serenity does take place in the suburbs of Philadelphia, it also happens in what might be considered an unlikely setting — the ED of Main Line Health System’s Riddle Hospital in Media, Pa. Patient experience was at the heart of this innovation, spearheaded by Donna Cantalupi, RN, MSN, CCRN, NE-BC, nurse manager of Riddle’s emergency department. More from Nurse.com.
 
Posted by Main Line Health on 12/26/2013 11:14:49 AM
Read more articles about: Riddle_Hospital, Emergency_Department

Walk-In Low-Acuity Patients See Waiting Times Decrease at Riddle Hospital

People lounge in recliners, watching big-screen televisions, reading magazines or sipping tea. Some people visit with a relative or friend, sitting with them in what could be any living room across the U.S. While this scene of serenity does take place in the suburbs of Philadelphia, it also happens in what might be considered an unlikely setting — the ED of Main Line Health System’s Riddle Hospital in Media, Pa. Patient experience was at the heart of this innovation, spearheaded by Donna Cantalupi, RN, MSN, CCRN, NE-BC, nurse manager of Riddle’s emergency department. More from Nurse.com.
 
Posted by Main Line Health on 12/26/2013 11:14:49 AM
Read more articles about: Riddle_Hospital, Emergency_Department
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